1. Overview
ELEV8 is a wellness and fitness app that helps users build daily habits across steps, sleep, strength, nutrition, hydration, community, and progress tracking.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use ELEV8.
ELEV8 is intended for users who are at least 18 years old.
2. Information We Collect
We may collect the following information:
Account Information
- Name
- Email address
- Username
- Password or authentication credentials
- Country or region
- Subscription status
Profile and Wellness Information
- Age
- Height
- Weight
- Fitness level
- Fitness goals
- Nutrition preferences
- Dietary restrictions
- Food allergies
- Workout history
- Meal logs
- Hydration logs
- Progress notes
Activity and Device Data
With your permission, we may collect data from Apple Health, Apple Watch, HealthKit, Google Health Connect, or similar services, including:
- Steps
- Sleep
- Workouts
- Heart rate
- Calories burned
- Weight
- Activity trends
You control whether to connect these services and may disable access through your device settings.
Progress Photos
If you upload progress photos, we collect and store those photos to help you track visible fitness progress over time. We may use AI systems to generate motivational observations or progress-related feedback.
We do not use progress photos to diagnose medical conditions.
AI Interactions
If you use AI coaching, workout guidance, meal planning, or progress feedback, we collect your prompts, responses, app activity, and related wellness inputs to generate and improve your experience.
Community Content
If you use community features, we may collect:
- Posts
- Comments
- Cheers, likes, reactions
- Challenge participation
- Leaderboard activity
- Profile display information
Technical and Usage Data
We may collect:
- Device type
- Operating system
- IP address
- App version
- Crash logs
- Feature usage
- Approximate location based on IP
- Analytics data
3. Sensitive Information
Some information you provide may be considered sensitive, health-related, or special-category data under applicable laws. For example, UK law gives additional protection to special category data, including health-related data.
By using ELEV8 and providing this information, you consent to our collection and use of it as described in this Privacy Policy.
4. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide workout guidance
- Provide meal planning and nutrition guidance
- Track steps, sleep, strength, nutrition, hydration, and progress
- Generate AI-powered feedback
- Display streaks, levels, achievements, challenges, and leaderboards
- Operate community features
- Personalize your experience
- Send service messages
- Process subscriptions and payments
- Improve app safety, reliability, and performance
- Detect abuse, fraud, or security incidents
- Comply with legal obligations
5. AI Processing
ELEV8 uses artificial intelligence to provide general wellness, fitness, nutrition, and habit-building support.
AI outputs may be inaccurate, incomplete, or inappropriate for your specific circumstances. ELEV8 does not provide medical advice, diagnosis, treatment, rehabilitation, or emergency services.
We may use de-identified, aggregated, or privacy-protected data to improve our services. We will not use your identifiable progress photos, HealthKit data, or sensitive wellness data to train general AI models unless we obtain your separate consent.
6. Health Data and Wearable Integrations
If you choose to connect Apple Health, HealthKit, Apple Watch, Google Health Connect, or similar services, we will only access the categories of data you authorize.
We do not sell HealthKit or wearable health data.
We do not use HealthKit data for advertising.
You may revoke access at any time through your device settings.
7. How We Share Information
We may share information with:
Service Providers
Companies that help us operate ELEV8, such as:
- Cloud hosting providers
- Analytics providers
- Payment processors
- Customer support tools
- AI infrastructure providers
- Security and fraud-prevention providers
Legal and Safety Purposes
We may disclose information if required to:
- Comply with law
- Respond to valid legal requests
- Protect users, the public, or ELEV8
- Investigate fraud, abuse, or security issues
- Enforce our Terms
Business Transfers
If ELEV8 is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
8. What We Do Not Do
We do not:
- Sell your personal health data
- Use your HealthKit data for advertising
- Publicly share your progress photos without your permission
- Provide medical diagnosis or treatment
- Intentionally collect data from users under 18
9. Community Visibility
Some information may be visible to other users if you choose to use community features, including:
- Display name
- Profile image
- Level
- Streaks
- Public posts
- Cheers or reactions
- Challenge participation
- Leaderboard placement
Do not post information you want to keep private.
10. Data Retention
We retain information for as long as necessary to provide ELEV8, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
You may request deletion of your account. After deletion, we will delete or de-identify your personal information unless retention is required by law, security, fraud prevention, accounting, or legitimate business needs.
11. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption, access controls, monitoring, and secure infrastructure.
No system is perfectly secure. You are responsible for protecting your login credentials.
12. International Transfers
Because ELEV8 is available in the United States, Canada, UK, Australia, and New Zealand, your information may be processed in countries other than where you live.
Where required, we use appropriate safeguards for international transfers.
13. Your Privacy Rights
Depending on where you live, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Export your information
- Restrict certain processing
- Object to certain processing
- Withdraw consent
- Complain to a privacy regulator
To exercise rights, contact: privacy@elev8app.com
14. Children
ELEV8 is not intended for users under 18. We do not knowingly collect personal information from children. If we learn that we collected information from a person under 18, we may delete the account.
15. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app, email, or another reasonable method.